Refund

Jayalaxmi Silks Return and Refund Policy (Detailed Breakdown)

Last Updated: April 27, 2024

Thank you for shopping at Jayalaxmi Silks!

This policy outlines the conditions under which you can return or exchange an item you purchased from Jayalaxmi Silks
Key Definitions:
• Company (We/Us/Our): Refers to Jayalaxmi Silks.
• Goods: The items offered for sale on the website.
• Orders: Your request to purchase goods from Jayalaxmi Silks.
• Website: Jayalaxmi Silks(https://jayalaxmisilks.co/)
• You: The individual or entity purchasing goods from Jayalaxmi Silks.

Your Order Cancellation Rights:
No returns, only exchange within 24hours of delivery and exchange only possible when rate tag is intact and saree is in original condition

Any goods purchased online or our App will not be exchanged or returned for any reason at our Jayalaxmi Silks showroom Bannaje - Udupi

How to Cancel an Order:
After order confirmation user can cancel with in 24hours, once packed cancelation option will not be available in application and website.

After reciving the product if any damage customer can return the goods but refund not available we will credit the money to customer wallet and they get 45days time to purchase any goods by spending their wallet)


Refunds:
In an unlikely event where any of the following happens, we are liable to either issue a refund (partial or full) or send you a fresh order:
If the product gets perished before reaching the consumer

If product gets crushed during the shipment

If wrong order is sent to a customer

If your location is not serviceable by our courier partners

If the order contains an item that is no more available or is out of stock

Refund Processing Time: 24 Hours once the Item reaches our Office and checks are done.


Return Policy:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be credited to your Wallet within a certain amount of days.

Conditions for Returns:
• The goods must be returned within 14 days (about 2 weeks) of purchase.
• The goods must be in their original packaging.

Items Not Eligible for Return:
• Goods made to your specifications or personalized.
• Goods that cannot be returned due to their nature (e.g., perishable items, expired items).
• Goods that cannot be returned due to hygiene reasons (e.g., unsealed personal care items).
• Goods that become inseparably mixed with other items after delivery.

Jayalaxmi Silks reserves the right to reject returns that do not meet the above conditions.

Returning Goods:
• You are responsible for the cost and risk of returning the goods to Jayalaxmi Silks.
• Return the goods to the following address: Jayalaxmisilks bannje Udupi)
• Jayalaxmi Silks recommends using an insured and trackable mail service, as they are not responsible for lost or damaged goods during return shipment.
• Jayalaxmi Silks cannot issue a refund without receiving the returned goods or proof of received return delivery.

Contact Us:
If you have any questions about Jayalaxmi Silks's Return and Refund Policy, please contact them using Email: [email protected]